Our Services

Labelink’s Customer Service Experience Revolves around Three Areas

  • Being easy to deal with
  • Being proactive throughout the life cycle of the order – from the moment you place an order up until its delivery
  • Offering worry-free delivery

Clients have direct access to their dedicated Customer Service Representative, who will oversee every step of the order in detail.

Our goal ? Send you order confirmations within 24 hours of reception, with a delivery date that meets your expectations.

Benefits of In-house Prepress

Labelink offers a complete in-house prepress service, including graphic design, colour proofing and plate manufacturing, which allows for greater quality control and faster turnaround.

The prepress department works hand-in-hand with you to speed up your transition. On our “One-click-transition”portal, upload your files and in a few minutes, our automated system is deployed to return the files for approval. It’s easy, fast, safe, efficient and user-friendly!

 

 

Rigorous Quality Control

Labelink’s quality procedures are based on best practices and the highest standards of the pharmaceutical and food industry.

Multiple checkpoints are in place in order to achieve an extremely low label rejection rate – from customer service, prepress and plate production to the inspection of the raw materials, production lines, in-line cameras and finished products.

 

Internationally Recognized Programs and Certifications

Labelink’s ability to manufacture consistent, accurate and safe labels is fuelled by our commitment to adhering to Good Manufacturing Practices (GMP), the HACCP (Hazard Analysis and Critical Control Points) Program and to maintain our IFS PACsecure and GMI certifications and ULC authorization.

IFS PACsecure Certification

IFS PACsecure is the world’s most comprehensive standard for the quality and safety of packaging materials.

This internationally recognized certification integrates quality guidelines such as Good Manufacturing Practices (GMP), and focuses on the capability of the supplier to deliver products that comply with the customer’s specifications.

 

HACCP (Hazard Analysis and Critical Control Points) Program

 

The HACCP program is one of the most trusted safety systems in the food industry. Suppliers of packaging components have an important role to play in ensuring that the highest standards of safety and hygiene are met, especially is cases where printed components come into direct contact with food.

HACCP principles are applied to the packaging industry to provide a series of measures aimed at preventing and eliminating hazards.

 

GMI Certification

As a global leader in packaging quality services, GMI certifies, monitors and measures the performance of designated packaging suppliers—a process that holds them accountable to established brand owner standards.

GMI helps control the variables and ensure brand integrity through printer certification, production run sample measurement and in-store packaging assessments.

 

 

UL Authorized Label Supplier Program

 

Underwriters Laboratories of Canada is an independent product safety testing, certification and inspection organization accredited by the Standards Council of Canada and International Accreditation Service, Inc.

The mission of Underwriters Laboratories (UL) is to promote safe, secure and sustainable living and working environments for people by the application of science, hazard-based safety engineering and data acumen.

More specifically, UL supports the production and use of products which are physically and environmentally safe. Labelink is a UL Authorized Label Supplier Program participant. Our facility in Granby, Québec participates in the UL Authorized Label Supplier Program under LP 4002 file number.

Tangible Strategic Support

With six locations in Canada and the United States, Labelink is committed to creating a well-integrated network of specialized “satellite” plants and true centres of excellence capable of meeting the needs of its customers:

Easy Transition Process

We have a proven method to secure and accelerate transition! Labelink is capable of moving thousands of SKUs per customer within a few months.
A dedicated Service Representative fully supports each customer’s team to ensure a successful transition.

Learn more about OCT, Labelink’s One-Click-Transition portal.

 

Fast Online Ordering

With Siteline, customers can view their order history or product specifications, create orders or reorder existing products, request pricing, approve quotes and chat with their dedicated customer service representative.

 

 

Procurement Intelligence

Procurement Intelligence

With in-house expertise dedicated to analyzing customer buying patterns and data visualization, Labelink is able to create a robust customer profile and recommend potential areas of improvement to streamline the procurement process, reduce the cost of raw materials, optimize production or shipping dates and much more.

 

Inventory Management

We can print, stock, manage and ship labels when you need them. It’s easy, reliable and transparent.

Services

Customer Service Experience

We aim to provide our clients with an outstanding customer experience.

Our collective actions revolve around three axes:

  • Being easy to deal with
  • Being proactive throughout the life cycle of the order – from the moment you place an order up until its delivery
  • Offering worry-free delivery

Clients have direct access to their dedicated Customer Service Representative, who will oversee every step of the order in detail.

Our goal ? Send you order confirmations within 24 hours of reception, with a delivery date that meets your expectations.

Benefits of Pre-press

Labelink offers a complete in-house pre-press service, including graphic design, colour proofing and plate manufacturing, which allows for greater quality control and faster turnaround.

Our Digital Platemaking service uses the latest innovations in high-definition flexographic platemaking.

The Computer-to-Plate (CTP) technology speeds up new print jobs.

 

 

Rigorous Quality Control

Labelink’s quality procedures are based on best practices and the highest standards of the pharmaceutical and food industry.

Multiple checkpoints are in place in order to achieve an extremely low label rejection rate – from customer service, pre-press and plate production to the inspection of the raw materials, production lines, in-line cameras and finished products.

 

Internationally Recognized Programs and Certifications

Labelink’s ability to manufacture consistent, accurate and safe labels is fuelled by our commitment to adhering to Good Manufacturing Practices (GMP), maintaining our IFS PACsecure and GMI certifications and our ULC authorization.

IFS PACsecure Certification

IFS PACsecure is the world’s most comprehensive standard for the quality and safety of packaging materials.

This internationally recognized certification integrates quality guidelines such as Good Manufacturing Practices (GMP), and focuses on the capability of the supplier to deliver products that comply with the customer’s specifications.

 

HACCP (Hazard Analysis and Critical Control Points) Program

The HACCP program is one of the most trusted safety systems in the food industry. Suppliers of packaging components have an important role to play in ensuring that the highest standards of safety and hygiene are met, especially is cases where printed components come into direct contact with food.

HACCP principles are applied to the packaging industry to provide a series of measures aimed at preventing and eliminating hazards.

 

GMI Certification

As a global leader in packaging quality services, GMI certifies, monitors and measures the performance of designated packaging suppliers—a process that holds them accountable to established brand owner standards.

GMI helps control the variables and ensure brand integrity through printer certification, production run sample measurement and in-store packaging assessments.

 

 

UL Authorized Label Supplier Program
 

Underwriters Laboratories of Canada is an independent product safety testing, certification and inspection organization accredited by the Standards Council of Canada and International Accreditation Service, Inc.

The mission of Underwriters Laboratories (UL) is to promote safe, secure and sustainable living and working environments for people by the application of science, hazard-based safety engineering and data acumen.

More specifically, UL supports the production and use of products which are physically and environmentally safe. Labelink is a UL Authorized Label Supplier Program participant. Our facility in Granby, Québec participates in the UL Authorized Label Supplier Program under LP 4002 file number.

Tangible Strategic Support

Transition Process

We have a proven method and detailed mapping process for securing and accelerating transition! Labelink is capable of moving thousands of SKUs per customer within a few months. A dedicated Service Representative fully supports each customer’s team to ensure a successful transition.

 

Online Ordering

With Siteline, customers can request pricing, create orders, view their order history, view the specifications for each product order, reorder existing products, confirm artwork or upload new art.

 

Procurement Intelligence

Procurement Intelligence

With in-house expertise dedicated to mapping and analyzing the buying habits of customers, Labelink is able to create a robust customer profile and recommend potential areas of improvement to streamline the procurement process, reduce the cost of raw materials, optimize production or shipping dates and much more.

 

Inventory Management

We can print, stock, manage and ship labels when you need them. It’s easy, reliable and transparent.

Meet the Team

STAY UP TO DATE on labels, shrink sleeves, pouches, RFID and sustainability 

Locations

Montreal

9201 rue Claveau
Anjou, Quebec, H1J 2C8
514 328 1887 | +1 800 786 1770 | 514-328-1980

Granby

536 rue Guy
Granby, Quebec, J2G 7J8
450 372 7777 | 450 372 3266

Québec

11 rue Napoléon-Couture
Saint-Lambert, Quebec, G0S 2W0
418 417 1300 | +1 800 786 1770 | 418 417 1399

Contact Us

1 800 786 1770
Email Us

Toronto

1800 Ironstone Manor unit 2
Pickering, Ontario, L1W 3J9
416 913 0572 | + 1 866 913 0572 | 647 439 9124

Guelph

400 Michener Road Unit 1
Guelph, Ontario, N1K 1E4
905 575 9699

Virginia

18 Blackjack Rd Unit 101
Fredericksburg, VA USA , 22405
703 348 4699

Follow Us

STAY UP TO DATE on labels, shrink sleeves, pouches, RFID and sustainability 

Locations

Montreal

9201 rue Claveau
Anjou, Quebec H1J 2C8
+1 800 786 1770
514 328 1887
514-328-1980

Toronto

1800 Ironstone Manor Unite 2
Pickering, Ontario, L1W 3J9
+ 1 866 913 0572
416 913 0572
647 439 9124

Granby

536 Rue Guy
Granby, Quebec, J2G 7J8
450 372 7777
450 372 3266

Guelph

400 Michener Road Unit 1
Guelph, Ontario N1K 1E4
905 575 9699

Québec

11 Rue Napoléon-Couture
Saint-Lambert, Quebec G0S 2W0
+1 800 786 1770
418 417 1300
418 417 1399

Virginia

18 Blackjack Rd Unit 101
Fredericksburg, VA USA 22405
703 348 4699

Contact Us

1 800 786 1770
Email Us

Follow Us